Contact us

Questions, bug reports or a controller that doesn't show up right? Email us and we'll get back to you, usually within two working days.

Email

hello@gpad-tester.com

Reporting a controller problem

To help us fix mapping or detection issues fast, please include:

  1. The controller model (for example "DualSense Edge" or "8BitDo Ultimate 2.4G").
  2. How it's connected (USB, Bluetooth, or a wireless dongle) and its mode if it has one.
  3. Your browser and version, and your operating system.
  4. The report from the gamepad tester: press Copy report and paste it into your email.

The report contains only your controller's name and test readings. It never contains personal data.

Before you write

Many questions are answered in our controller testing guides, especially controller not detected.

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